Last Updated: June 25, 2026

SPATEX is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, register for an event, exhibit at SPATEX, subscribe to our communications or otherwise engage with us.

By using the SPATEX website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

SPATEX is the UK's leading water leisure exhibition, bringing together professionals from the swimming pool, spa, wellness and water leisure industries.

For the purposes of data protection law, SPATEX is the Data Controller responsible for your personal information.

Contact Details:

SPATEX Ltd
4 Eastgate House, East Street, Andover, Hampshire SP10 1EP
Email: info@spatex.co.uk
Telephone: +44 (0)1264 358 558

Information We Collect

We may collect and process the following information:

Information You Provide

  • Name
  • Job title
  • Company name
  • Email address
  • Telephone number
  • Postal address
  • Marketing preferences
  • Information submitted via enquiry forms
  • Visitor registration information
  • Exhibitor application and booking details
  • Speaker application information
  • SPATEX Foundation application information

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Pages visited
  • Referring website information

This information helps us improve the website and user experience.

How We Use Your Information

We may use your personal information to:

  • Process event registrations
  • Manage exhibitor bookings
  • Respond to enquiries
  • Provide customer support
  • Send event updates and essential communications
  • Deliver requested information and services
  • Improve our website and services
  • Administer competitions and promotions
  • Comply with legal obligations
  • Send marketing communications where you have consented to receive them

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligation

Marketing Communications

If you have opted in to receive marketing communications, we may send you information about:

  • Future SPATEX events
  • Industry news and updates
  • Exhibitor opportunities
  • Educational content
  • Promotional offers

You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

Sharing Your Information

We may share your information with:

  • Event service providers
  • Website and IT providers
  • Marketing platforms
  • Professional advisers
  • Regulatory authorities where required by law

We will never sell your personal information to third parties.

Where visitor registration includes exhibitor lead retrieval services, any sharing of personal information will be clearly explained during the registration process.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.

Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided above.

Cookies

The SPATEX website uses cookies to improve functionality, analyse website traffic and enhance user experience. Please refer to our Cookie Policy for further information.

Third-Party Websites

Our website may contain links to external websites. SPATEX is not responsible for the privacy practices or content of those websites.

Visitor Badge Scanning and Lead Retrieval

SPATEX provides exhibitors with the opportunity to collect visitor information through badge scanning and lead retrieval technology during the exhibition.

When you allow an exhibitor to scan your visitor badge, you are consenting to the transfer of the personal information associated with your registration to that exhibitor. This information may include your name, job title, company name, email address, telephone number and other registration details you have provided.

Once your information has been shared with an exhibitor, that organisation becomes an independent Data Controller and is responsible for processing your personal information in accordance with its own privacy policy.

SPATEX is not responsible for the privacy practices, communications or data handling procedures of individual exhibitors. We encourage visitors to review the privacy policies of any exhibitors with whom they choose to share their information.

If you do not wish your information to be shared with exhibitors, please do not permit your badge to be scanned.

Photography and Videography

Photography, filming and audio recording may take place throughout SPATEX for promotional, marketing, educational and archival purposes.

By attending the exhibition, you acknowledge that you may appear in photographs, video footage or other recordings used by SPATEX in print, digital media, social media, advertising and other promotional materials.

Where practical, individuals who do not wish to be photographed or filmed should make themselves known to the photographer, videographer or a member of the SPATEX team.

If you have concerns regarding the use of an image in which you appear, please contact us and we will consider reasonable requests on a case-by-case basis.

International Visitors

SPATEX welcomes visitors, exhibitors and speakers from around the world. Where personal information is transferred outside the United Kingdom, we will ensure that appropriate safeguards are in place to protect your data and comply with applicable data protection legislation.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Email: info@spatex.co.uk
Telephone: +44 (0)1264 358 558

If you are dissatisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).