Tuesday 29th January – Thursday 31st January 2019
Ericsson Exhibition Hall, Ricoh Arena, Coventry, CV6 6GE

Exhibitor FAQ's

New Dawn Pools / Certikin

New Dawn Pools / Certikin

Desert Leisure Swimming Pools

Desert Leisure Swimming Pools

Exhibitors Frequently Asked Questions about SPATEX 2019

When and where is SPATEX 2019?

SPATEX is the pool and spa Show with pedigree, expertise and tradition and is now in its 23rd consecutive year. Join us from Tuesday 29th January - Thursday 31st January 2019.

What are the stand build up and breakdown hours?

BUILD-UP

Sunday 27th January 2019 08:00 ‘Space only’ stand construction may commence.
Monday 28th January 2019 08:00 Access for all standholders.
Please note that some Shell Stands may not be ready for occupancy before 12.00 on Monday 28th January.  Shell scheme exhibitors needing to set up before this time should contact the organisers.
All Exhibitors must have their stands ready by 20.00 on Monday 28th January.

BREAKDOWN

Removal of all portable exhibits may commence after 16:00 Thursday 31st January.
All exhibits and stand fittings must be removed from the hall by 12:00 Friday 1st February 2019.

Is carpet included in my stand booking?

All stands, including ‘space only’ sites are provided with grey carpet.

What is included with my shell package?

Shell Scheme Stands Include: carpeted floor, 500w power point, basic lighting, table & two chairs.
If you are planning to build an interior within your Shell Scheme, please contact Helen on +44 (0)1264 358 558 for exact internal dimensions, quoting your stand number.

Where do I park my car?

There are ample free onsite car parking spaces for both Exhibitors and Visitors.
Commercial/Delivery Vehicles:
Free  parking for commercial vehicles is available on site.

I’d like some help with PR and marketing in the run-up to the show. What can I do?

Please contact SPATEX’s PR Consultant Penny Farmer at penny@spatex.co.uk or call T: 07930857006

Can I submit press releases to appear on the SPATEX website?

This is very much actively encouraged. Please email your press releases to: penny@spatex.co.uk.

How do I access the exhibitor manual?

The Exhibitor Services button will be live as of 1st September for the Online Manual and relevant forms.

Do contact Helen at +44 1264 358558 or email helen@spatex.co.uk with any questions.

When will I receive my exhibitor badges?

Exhibitor Badges are available for collection at the venue from 4pm on Monday 28th January.

What should I do if the details on my badges are incorrect?

Reprinting of badges takes moments and can be done at the Registration Desks at any time.

Am I entitled to a free entry in the show guide?

Each exhibitor will be listed in alphabetical order. The entry will consist of company name, address details and product listing. Please make sure you check/amend this information online at Exhibitor Services.

My password to access the Exhibitor Services isn’t working. What should I do?

Please contact Helen at +44 1264 358558 or email helen@spatex.co.uk.

I’ve lost/not received my password to access the Exhibitor Services. What should I do?

Please contact Helen at +44 1264 358558 or email helen@spatex.co.uk.

My question hasn’t been answered. Who should I contact?

Please contact Helen at +44 1264 358558 or email helen@spatex.co.uk.

EXHIBITORS BEWARE!

1. Bogus Expo/Fair Guide letter

2. Hotel Accommodation Booking Companies

3. Companies offering SPATEX Attendee Lists

Please ignore any phone calls or emails from companies that contact you directly as they are not endorsed by SPATEX and we have no connection with them whatsoever. 

Expo Guide is a Mexican-based organisation that regularly publicises services to exhibitors at events, primarily in Europe. 
SPATEX does not endorse or support this company or their services.
Expoguide uses a form, which resembles an organiser's free catalogue listing service, inviting exhibitors to sign and return the form for an entry in an on-line directory, which contracts the purchaser into the three-year, non-retractable agreement.  Example of Expo Guide letter & form.
Expoguide is in no way associated to SPATEX Limited. Their form should not be confused with the SPATEX Show Guide entry or website forms for our event.
We offer all SPATEX exhibitors a FREE profile and listing on our website which is marketed and promoted heavily in the run up to the show. 

Hotel Accommodation we have a list of hotels where we have negotiated preferential rates for attendees to SPATEX on our Staying There page.  We do not endorse any hotel booking companies to contact Exhibitors on our behalf.

SPATEX Attendee lists – In the run up to SPATEX 2019, we anticipate you might be contacted by various companies so please be aware.  The SPATEX attendee list is ONLY available from SPATEX (to the current years Exhibitors), we do not sell our list to anyone.
 
If you are unclear about any products and services being offered to you in relation to SPATEX 2019, please do contact us without hesitation. 
 
Please be vigilant and always read the small print before signing any document.

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